The NDIS ecosystem. One platform. Everyone connected.
The NDIS supports more than 780,000 Australians with disability, yet participants, coordinators, plan managers, providers and workers operate across fragmented systems.
Heeero brings them together in one place, making support simpler and efficient for everyone.
too many places. Too many logins. Each layer takes a share of the budget
Getting NDIS funding is only the start. Between the person and their support worker sit agencies, intermediaries and lots of admin. By the time the money gets through, participants receive fewer hours of support, and the workers who deliver it earn less than the budget pays for.
For standard disability support workers, the 2026–27 national hourly caps for weekday daytime is A$73.58.
This means for:
PARTICIPANTS
When support costs A$73.58/hour but the worker receives only ~A$50, your NDIS budget pays for more than the care you receive, reducing the hours you can afford.
WORKERS
You deliver A$73.58 worth of support but receive just ~A$50, with the difference absorbed by employment, administration and intermediary costs.
Government
Every A$73.58 spent delivers just ~A$50 in worker pay, reducing the potential value of public funding, with taxpayers ultimately bearing the costs.
Heeero is built to work with
“I have found the whole process stressful and defeating.”
“Plans, budgets, rosters, invoices and messages all live in different places. Nobody sees the whole picture, least of all the person it’s about.”
“Workforce shortages are real and impacting the sector across the board. It reduces the capacity of support providers to provide consistent and reliable supports.”
“No one informs you what things are, they just expect you to know, they just expect you to know how plan management works and what a plan manager is and what they do.”
“When overheads eat into every hour, the same budget buys fewer hours of support, and the worker doing the job sees only part of what is paid.”
782,013
Australians with disability supported by the NDIS at 30 June 2026, and growing every quarter.
90%
of NDIS payments are expected to go to registered providers once the reforms are in place in July 2027.
HEEERO
Connects the NDIS ecosystem to make every dollar count.